Current opportunities:
Are you looking for a great opportunity to grow with an industry leader? Do you enjoy resolving challenges under tight deadlines. We are always looking to expand our team with team with motivated individuals who enjoy going to work and making a deference for our customers every day.
weather you like to be on site technician or in the office support team, we have a position for you.
weather you like to be on site technician or in the office support team, we have a position for you.
Field Support Team
Onsite Support Team is the main team for the company. You will be required to report to clients' sites, resolve their issues in a professional and efficient manner. We pride our self of have the best support team available in the GTA. All Techs will be trained on job requirements, proper diagnostic techniques, customer service and interaction, company policy and reporting software. Minimum Requirements:
Desired Qualifications:
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Office Support Team
Our office Support Position Includes Office Administration and Bookkeeping Duties. You will support Clients and Field support Engineers in their every day operation. Book keeping duties: · Convert technicians work orders to invoices. · Convert technicians notes within work orders to quotes. · File invoices and forward to customers via email or regular mail · Follow up with clients/ suppliers for payment A/P, A/R, P/O#s · Log and monitor technicians expenses such as gas bills. · Maintain Car mileage logs via spreadsheet. · Update inventory to current price list (utilizing V-lookups and Pivot tables in excel) · Receive checks, make copies and prepare all paperwork for accountant. Administrative Duties: · Receive Calls from clients, open service requests and schedule/ dispatch technicians. · Follow up with the clients to give them updates about their scheduled maintenance, etc · Order parts · Create contract agreements for customers interested in regular preventative maintenance. · Create power point presentations for customer's meetings (Marketing the Preventative maintenance and other service programs) · Updating social media and company website with new content periodically. Required Qualifications: · Minimum one year experience in a similar position. · Excellent written and spoken English skills. Will be required for proof reading and correcting technicians work orders. · MS Office especially MS Excel is a must. · Highly organized. · Able to Multitask and switch attention from one task to another efficiently. · Fast learner and quick with computers. · QuickBooks knowledge highly desirable. · Highly punctual, representative and able to represent the company image. |